FAQs


Q: How do I find my favorite Adirondack and Waist Watcher products?

A: Adirondack Beverages distributes its products throughout the Northeast and we are always endeavoring to expand our markets. To find a store in your area, please try our Where To Find Us page.


Q: Why does Adirondack taste so good, but cost so little?

A: We ship our products directly to grocery distribution centers for delivery and sale at your favorite stores. No costly franchise fees and no celebrity endorsements.


Q: I'm seeing a change in the Waist Watcher packaging, did the product also change?

A: In the Spring of 2003, we unveiled a new packaging design for our Waist Watcher brand - Adirondack's diet beverage line. Waist Watcher is the same great diet product without the aftertaste. It remains Aspartame Free, Sugar Free, Caffeine Free, Calorie Free, and Sodium Free. You will also notice that we are now referring to our flavors as "Diet" flavors. We made the decision, based on marketing research, to go back to referring to our flavors as Diet flavors as we found that consumers better identify with this terminology. The only flavor we changed was the Diet Cola. The Diet Cola formula has been updated to a more universally accepted taste.


Q: Sucralose is listed as an ingredient, is that a sugar? What is acesulfame potassium? I'm diabetic, is your Waist Watcher soda safe to consume?

A: We are currently manufacturing our diet soft drinks using two sweeteners. In 2000, sucralose (Splenda brand) and acesulfame potassium (ace-K) replaced the aspartame that previously sweetened our diet beverages. Like aspartame, these new sweeteners are also classified as artificial sweeteners, and were approved by the FDA in 1998. Sucralose, whose brand name is Splenda, is actually derived from sugar, but like ace-K and aspartame, can be consumed by diabetics. These new sweeteners are designed to enhance the flavor, as well as extend the shelf-life of the product. For additional information regarding these new sweeteners you can go to the websites: www.sucralose.com and www.diabetes.com.


Q: I was wondering if sucralose is o.k. to consume while being pregnant?

A: Information we have received from McNeil Specialty Products Company, the manufacturer of Splenda, and the International Food Information Council (IFIC) indicate that sucralose is safe for everyone, including pregnant women. We also recommend that such consumers speak to their physician about foods in question during these times.


Q: Does your Adirondack or Waist Watcher Citrus Frost soda contain any form of Grapefruit Juice?

A: Our Citrus Frost soda does not contain any grapefruit juice, but it does contain an extract of natural grapefruit oils. If there is a question about drinking these products while using certain prescription drugs, we advise that you speak to your physician before consuming our product.


Q: Are the Adirondack products gluten-free?

A: All of our Adirondack and Waist Watcher product are gluten-free. We use high fructose corn syrup or sucralose and acesulfame potassium (ace-K) to sweeten our products. Modified food starch and yellow#5 color are also gluten-free. The modified food starch is made from corn and does not contain any wheat or wheat derivatives.


Q: How best can the carbonation of the product be maintained?

A: It is always recommended to chill a carbonated beverage prior to opening. Carbonation is carbon dioxide - CO2 - dissolved in beverage or water. The carbon dioxide is most absorbed at lower temperatures. If a bottle is opened warm, a portion of the carbon dioxide will be in the headspace of the bottle or can and will be released upon opening. However, if the bottle or can is chilled prior to opening, a greater percentage of the carbon dioxide will be in solution and less will be lost at initial opening. Keeping a bottle tightly sealed and chilled after opening will also aid in maintaining the carbonation as long as possible.


Q: What is the difference between Adirondack Original Seltzer and Adirondack Sparkling Water?

A: The water for both our Adirondack Original Seltzer and Sparkling Water is Crystal Clear Carbonated Water, which comes from our on-site well. This well is tapped into a huge underground aquifer of exceptional quality and quantity and is certified by the New York State Department of Health. During the production process, the water flows through a large tank called a carbo-cooler, where carbon dioxide is introduced into the system and diffuses into the water. The difference between the two products is the standard level of carbonation. The Original Seltzer has a higher carbonation level. The Sparkling Water is a lower level of carbonation, much like you would find in naturally carbonated water sources. By producing both of these products, we expand our consumer demographic to include both the people who like a slight amount of carbonation and those who prefer a greater amount of carbonation.


Q: Where does your Adirondack Spring Water come from?

A: The spring water that is used for our Bottled Spring Water comes from a spring located in the foothills of the Catskill Mountains in Upstate New York. This source is approved by the New York State Department of Health and is continuously subjected to a rigorous testing schedule to assure our customers of the consistent purity of water. The spring water is transported to our facility were it goes through micron filtration and ozonation.


Q: Do all soft drinks contain caffeine?

A: Not all soft drinks contain caffeine. Colas contain a trace of naturally occurring caffeine (plus any added caffeine which would be noted in the ingredient statement) unless specified as 100% caffeine free. For flavors other than cola, check the ingredient statement. If it does not list caffeine, it is caffeine free.


Q: Waist Watcher Citrus Frost has Glycerol Ester of Wood Rosin listed as one of the ingredients. What is it?

A: The glycerol ester of wood rosin is used as a stabilizer for flavoring oils in selected fruit-flavored beverages. This stabilizer weighs down the oils and keeps them in solution. The actual content of the glycerol ester of wood oil in our finished product is at no more than 100 parts per million. This concentration meets FDA (Food & Drug Administration) regulations. According to our flavor supplier, glycerol ester of wood rosin is one of the most natural of the approved FDA ingredients to perform as stabilizers in fruit-flavored beverages.


Q: I bought a bottle of your Adirondack Cola and found the code S03103D, what does it mean?

A: The code of S03103D tells us that the product will expire on March (03) 10th (10), 2003 (3). The S and D (or N) tell us the bottling location and Day or Night shift.


Q: I bought a can of Waist Watchers Orange soda and saw the code JLY2303 on the bottom of the can, is this an expiration date?

A: Yes, that is the expiration date and it tells us that the product will expire on July (JLY) 23 (23) in 2003 (03).


Q: What does mean?

A: The is the trademark for our Kosher certification. Our bottling facility maintains Kosher certification and is under contract and inspected by the Orthodox Union to ensure strict Kosher standards are maintained.


Q: Do any of your cans contain BPA?

A: Our cans do not contain any BPA. The coating in our cans is acrylic epoxy, which is water based.


Q: I see that your seltzers contain natural flavor. What is the actual natural flavor?

A: The natural flavors used in our beverages are manufactured from oils that are extracted from the fruits or plants themselves.


Q: What is the quinine content in your Waist Watchers Tonic?

A: The overall quinine content in our Waist Watcher Tonic is 12mg per 8 fl oz serving.


Q: What type of plastic are our bottles made from? What is PET? What does the number 1 mean? Is it recyclable?

A: PET stands for Polyethylene Terephthalate. All of our bottles have a small recyclable symbol on the bottom with a “1” in the middle; this helps classify the material the bottle is made of and means that bottle is highly recyclable.


Q: Why don’t your diet products have the Splenda logo on them anymore? Does this mean you use a different no calorie sweetener now?

A: Splenda is just one of many brand names for the no-calorie, artificial sweetener “sucralose” (as you will see listed in our ingredient statements). We are removing the Splenda logo from many of our labels and cans to allow us to be able to use both branded and/or non-branded sucralose sources while still giving our consumers the same great sweetener and taste they always had.


Q: What is purified water?

A: Our water is sourced from an on-site well, which is drilled into a large aquifer called the Great Flats Aquifer. This aquifer is known for its high quality water. For our purified water products, this water is then purified further with a process known as reverse osmosis. The FDA defines “purified water” as water from any source which is treated by reverse osmosis, distillation, deionization, and/or other suitable processes and meets the requirements of the U.S. Pharmacopeia (USP). Our purified water is approved by the New York State Department of Health, and is continuously subjected to a rigorous annual testing schedule done by an outside laboratory to assure our customers of the consistent purity of the water.


Q: Do any of your products contain chlorine or fluoride?

A: All of our products are Chlorine and fluoride free.


Q: How do I read your codes on your bottles and/or cans, and where are they found on your products?

A: This all depends on what you are consuming. The codes on our bottles may be located towards the top half of the bottle, on the actual bottle (in between the label and the cap). The codes on our cans may be located on the bottom of the can.

We have several different coding schemes depending on the type of product:

Expiration date code – found on our Waist Watcher beverages:

DEC2310SD – this product is best consumed by December 23, 2010 and was produced at our Scotia facility “S” on the day shift “D” (“N” would be for night shift).

Recommended shelflife code – found on many of our regular Adirondack products:

S12230D – this product is best consumed by December 23, 2010 and was produced at our Scotia facility “S” on the day shift “D” (“N” would be for night shift).

Julian date of production – found on some Adirondack carbonated beverages:

2020SD – this product was produced on the 202nd day of the year (out of 365) - July 21, 2010 - and was produced at our Scotia facility “S” on the day shift “D” (“N” would be for night shift).

Expiration/Production date code – on bottled water products – spring and purified:

PROD: 06/04/10   EXP: 06/04/12  1337 – this bottled water product was produced on June 4, 2010 and expires on June 4, 2012 and was bottles at 1:37pm (military time)

Note: For questions on specific products and their nutritional information, please see the Adirondack and Waist Watcher products pages.

If we have not answered all your questions about our company and products, please feel free to contact us via:

Email:
contact@adkbev.com

Regular Mail:
Consumer Affairs Dept.
Adirondack Beverages
701 Corporations Park
Scotia, NY 12302